562 reviews


PostCode : 77710

5th Avenida Norte Por 12 Norte y 14 Norte,Playa del Carmen,mx
Featuring free WiFi throughout the property, Thompson Playa del Carmen is located in Playa del Carmen, 300 metres from 28 de Julio Square. The hotel has a year-round outdoor pool and fitness centre, and guests can enjoy a meal at the restaurant.
Please inform Thompson Playa del Carmen in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please note: When booking more than 5 rooms, different policies and additional supplements may apply. A service charge of 10.00% is not included and must be paid at check in. Lifestyle Fee (Resort Fee) includes the following per day: *Yoga: Rooftop Yoga each morning at 7 hrs. Vinyasa Yoga Monday through Thursday, and Sun Power Yoga from Friday through Sunday. *Tequila or Mezcal tasting: This will take place at the Beach House Pool Bar at 18 hrs, featuring different types of Tequila Herradura (Reposado, Añejo, Blanco, Ultra). *WiFi: Current speed of the complimentary connection is 3MB. *Daily bottled water: Every guest will have 2 bottles of Thompson Water at the turndown. *Turndown: Chef prepares 4 different types of Mexican candies (alegria de pepita, alegria de amaranto, cocada & traditional chocolate chip cookie). *Unlimited phone calls to anywhere in the world

WiFi is available in all areas and is free of charge.


Public parking is possible at a location nearby (reservation is not needed) and costs USD 20 per day.


Pets are allowed. Charges may be applicable.

Children and Extra Bed Policy

All children are welcome. One child under 12 years stays free of charge when using existing beds. All children under 12 years stay free of charge for extra beds. All further older children or adults are charged USD 40 per night for extra beds. The maximum number of extra beds in a room is 1.

  • Parking.
  • Restaurant.
  • Pets allowed.
  • Room service.
  • Meeting/banquet facilities.
  • Bar.
  • 24-hour front desk.
  • Fitness centre.
  • Newspapers.
  • Terrace.
  • Non-smoking rooms.
  • Airport shuttle.
  • Laundry.
  • Dry cleaning.
  • Facilities for disabled guests.
  • VIP room facilities.
  • Ironing service.
  • Bridal suite.
  • Internet services.
  • Lift.
  • Express check-in/check-out.
  • Solarium.
  • Currency exchange.
  • Massage.
  • Windsurfing.
  • Soundproof rooms.
  • Bicycle rental (additional charge).
  • Car hire.
  • Tour desk.
  • Heating.
  • Fax/photocopying.
  • Diving.
  • Ticket service.
  • Snorkelling.
  • Luggage storage.
  • Shops (on site).
  • WiFi.
  • Outdoor pool.
  • Free WiFi.
  • Non-smoking throughout.
  • Air conditioning.
  • Designated smoking area.
  • Private beach area.
  • Sun terrace.
  • Concierge service.
  • Nightclub/DJ.
  • Private check-in/check-out.
  • Shuttle service (additional charge).
  • Special diet menus (on request).
  • Trouser press.
  • Airport shuttle (additional charge).
  • Daily maid service.
  • WiFi available in all areas.
  • Wheelchair accessible.
  • Rooftop pool.