1370 reviews


PostCode : 77500

Boulevard Kukulkan Km 8.5,Cancún,mx
Overlooking the Caribbean Sea and Nichupte Lagoon, only steps from the beach, Krystal Grand Punta Cancún offers a bi-level outdoor pool, private white sandy beach and full-service spa.
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Children from 0 to 2 years old are free of charge per Adult paid. Children from 3 to 12 years old are charged $67 USD per child per night. Maximum occupancy for king bedrooms its 2 adults + 1 child (or infant). Maximum occupancy for double bedrooms its 2 adults + 2 children (or infant) or 3 adults + 1 children (or infant). Children over 13 years old are charged as adult rates, paid at the check in. Important note: Please send a note in the Special Request Section to include the number and specific ages of the children who are traveling with you. Children rates are not included in the booking total, the children price of $67 USD per child, per night is payable upon check-in at the hotel upon arrival. KIDS FREE PROMO Up to two kids free, a minimum of 5 nights is required, one free child per paying adult. Kids Stay Free promotion is subject to availability and can be modified at any time, kids are defined as those 12 years old and younger. In order to participate in this promotion, the guest must make the reservation including the children. Kids Free Periods: Valid from 18-Aug-18 to 22-Dec-2018 Blackouts: 20-Nov-18 to 24-Nov-2018 Valid from 18-Aug-2019 to 22-Dec-2019 Blackouts: 26-Nov-19 to 30-Nov-19 Valid from 16-Aug-2020 to 22-Dec-2020 Blackouts: 24-Nov-20 to 28-Nov-20 Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

No special conditions apply for groups.


WiFi is available in all areas and is free of charge.


Free private parking is possible on site (reservation is not needed).


Pets are not allowed.

Children and Extra Bed Policy

All children are welcome. All children under 12 years are charged USD 67 per person per night for extra beds. All children from 12 to 18 years are charged USD 134 per person per night for extra beds. All adults are charged USD 134 per person per night for extra beds. There is no capacity for cots in the room. The maximum number of extra beds in a room is 1.

  • Parking.
  • Restaurant.
  • Room service.
  • Meeting/banquet facilities.
  • Bar.
  • 24-hour front desk.
  • Sauna.
  • Fitness centre.
  • Golf course (within 3 km).
  • Garden.
  • Terrace.
  • Non-smoking rooms.
  • Babysitting/child services.
  • Laundry.
  • Dry cleaning.
  • Facilities for disabled guests.
  • Barber/beauty shop.
  • Family rooms.
  • VIP room facilities.
  • Breakfast in the room.
  • Ironing service.
  • Free parking.
  • Internet services.
  • Lift.
  • Safety deposit box.
  • Valet parking.
  • Currency exchange.
  • Spa and wellness centre.
  • Massage.
  • Children's playground.
  • Gift shop.
  • Windsurfing.
  • Soundproof rooms.
  • Shoeshine.
  • Car hire.
  • Tour desk.
  • Diving.
  • Snorkelling.
  • Luggage storage.
  • Shops (on site).
  • WiFi.
  • Outdoor pool.
  • Free WiFi.
  • Non-smoking throughout.
  • Air conditioning.
  • Designated smoking area.
  • ATM/cash machine on site.
  • Private beach area.
  • Snack bar.
  • Sun terrace.
  • Outdoor pool (all year).
  • Concierge service.
  • Entertainment staff.
  • Private check-in/check-out.
  • Special diet menus (on request).
  • Trouser press.
  • Water sport facilities (on site).
  • Kids' club.
  • Mini-market on site.
  • Beachfront.
  • Daily maid service.
  • On-site parking.
  • Private parking.
  • WiFi available in all areas.
  • Board games/puzzles.
  • Kids' outdoor play equipment.
  • Baby safety gates.
  • Kid meals.
  • Secured parking.
  • Accessible parking.
  • Wheelchair accessible.
  • Toilet with grab rails.