382 reviews

8.9

PostCode : 77500

Boulevard Kukulkan KM 14.5 Lote 40-A Hotel Zone,Cancún,mx
Nestled along the beach in the middle of Cancun's hotel zone, this luxurious AAA Five Diamond Award winner hotel offers comfortable accommodations and relaxing spa services just steps from the turquoise waters of the Caribbean.
Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Please note - Guest rooms are under renovation from April 16th through December 15th, 2018. Work will be isolated, but construction noise may be heard between 9am-7pm on some days. Other impacts of the renovation include the closure of our Spa, Gym and Tennis Courts from October 1st, 2018 to January 13th, 2019.
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Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Internet

WiFi is available in public areas and is free of charge.

Parking

Free private parking is possible on site (reservation is not needed).

Pets

Pets are not allowed.

Children and Extra Bed Policy

All children are welcome. One child under 12 years stays free of charge when using existing beds. All children under 12 years are charged USD 20 per night for extra beds. All further older children or adults are charged USD 20 per night for extra beds. The maximum number of extra beds in a room is 1.

  • Parking.
  • Restaurant.
  • Room service.
  • Meeting/banquet facilities.
  • Bar.
  • 24-hour front desk.
  • Tennis court.
  • Sauna.
  • Fitness centre.
  • Newspapers.
  • Garden.
  • Terrace.
  • Non-smoking rooms.
  • Airport shuttle.
  • Business centre.
  • Babysitting/child services.
  • Laundry.
  • Dry cleaning.
  • Facilities for disabled guests.
  • Barber/beauty shop.
  • Games room.
  • VIP room facilities.
  • Breakfast in the room.
  • Ironing service.
  • Free parking.
  • Internet services.
  • Lift.
  • Express check-in/check-out.
  • Safety deposit box.
  • Valet parking.
  • Currency exchange.
  • Spa and wellness centre.
  • Massage.
  • Gift shop.
  • Hot tub/jacuzzi.
  • Shoeshine.
  • Chapel/shrine.
  • Packed lunches.
  • Car hire.
  • Tour desk.
  • Hammam.
  • Fax/photocopying.
  • Diving.
  • Snorkelling.
  • Luggage storage.
  • Shops (on site).
  • WiFi.
  • Indoor pool.
  • Outdoor pool.
  • Free WiFi.
  • Non-smoking throughout.
  • Air conditioning.
  • ATM/cash machine on site.
  • Private beach area.
  • Sun terrace.
  • Outdoor pool (all year).
  • Indoor pool (all year).
  • Concierge service.
  • Private check-in/check-out.
  • Shuttle service (additional charge).
  • Special diet menus (on request).
  • Water sport facilities (on site).
  • Airport shuttle (additional charge).
  • Kids' club.
  • Mini-market on site.
  • Beachfront.
  • Daily maid service.
  • On-site parking.
  • Private parking.
  • Secured parking.
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