181 reviews

8.9

PostCode : 77500

Retorno del Rey, 36,Cancún,mx
This luxury AAA Five Diamond Award winner hotel features 2 outdoor swimming pools, a spa and a private beach. It offers modern rooms equipped with an iPod docking station, CD player and cable TV. The centre of Cancun is 18 km away.
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. In addition to the room rate, there is a $40.00 discretionary luxury resort fee charged per room, per night, which covers a variety of guest services including, but not limited to: • Premium High Speed Wi-Fi • Overnight Valet Parking • Use of Tennis courts • US/CAN/MEX unlimited calls • Ritz Kids ½ day • Morning Coffee / Tea station • Business Center usage • Beach Toys for kids • Daily shuttle service to La Isla Shopping Mall • Departure Gift
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Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Internet

WiFi is available in public areas and is free of charge.

Parking

Private parking is possible on site (reservation is not needed) and costs USD 23 per day.

Pets

Pets are not allowed.

Children and Extra Bed Policy

All children are welcome. One child under 16 years is charged USD 100 per night when using existing beds. There is no capacity for extra beds in the room.

  • Parking.
  • Restaurant.
  • Room service.
  • Meeting/banquet facilities.
  • Bar.
  • 24-hour front desk.
  • Tennis court.
  • Sauna.
  • Fitness centre.
  • Garden.
  • Terrace.
  • Non-smoking rooms.
  • Airport shuttle.
  • Business centre.
  • Babysitting/child services.
  • Laundry.
  • Dry cleaning.
  • Facilities for disabled guests.
  • Barber/beauty shop.
  • VIP room facilities.
  • Breakfast in the room.
  • Ironing service.
  • Internet services.
  • Lift.
  • Express check-in/check-out.
  • Safety deposit box.
  • Valet parking.
  • Currency exchange.
  • Spa and wellness centre.
  • Massage.
  • Children's playground.
  • Gift shop.
  • Hot tub/jacuzzi.
  • Shoeshine.
  • Car hire.
  • Tour desk.
  • Heating.
  • Fax/photocopying.
  • Ticket service.
  • Shops (on site).
  • WiFi.
  • Outdoor pool.
  • Free WiFi.
  • Non-smoking throughout.
  • Air conditioning.
  • Private beach area.
  • Outdoor pool (all year).
  • Concierge service.
  • Private check-in/check-out.
  • Shuttle service (additional charge).
  • Special diet menus (on request).
  • Airport shuttle (additional charge).
  • Kids' club.
  • Beachfront.
  • On-site parking.
  • Private parking.
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