728 reviews

9.3

PostCode : 77710

Carretera Federal Cancun - Playa del Carmen Km 298,Playa del Carmen,mx
This luxury AAA Five Diamond Award winner resort in the Riviera Maya is made up of a series of low-rise buildings connected by waterways. It is surrounded by a lush tropical forest and offers wonderful sea views.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Fairmont Mayakoba in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Please note that an additional fee of USD $20 per person per night is charged separately. WiFi is included once resort fee is paid. These policies applies for All Inclusive Rate Plan Only and are payable at the property (except for rooms with 2 beds and all Suites, as these categories have children supplement already included in their rates) : • Kids 0-5 years old dine for free when accompanied by an adult and selecting from the children's menu • Children 6-11 years old pay a meal supplement of USD $60, per night, per child, inclusive of tax and gratuities • Children 12-17 years old pay a meal supplement of USD $85, per night, per child, inclusive of tax and gratuities • The meal supplement for children must be purchased for the duration of the guest's stay. Offers cannot be combined with other promotions, spa discounts or special rates, and do not apply to group bookings, special events or tournaments.
401
Internet

WiFi is available in all areas and is free of charge.

Parking

Free private parking is possible on site (reservation is not needed).

Pets

Pets are allowed. Charges may be applicable.

Children and Extra Bed Policy

All children are welcome. Up to two children under 6 years stay free of charge when using existing beds. There is no capacity for extra beds in the room.

  • Parking.
  • Restaurant.
  • Pets allowed.
  • Room service.
  • Meeting/banquet facilities.
  • Bar.
  • 24-hour front desk.
  • Tennis court.
  • Sauna.
  • Fitness centre.
  • Golf course (within 3 km).
  • Newspapers.
  • Garden.
  • Terrace.
  • Non-smoking rooms.
  • Airport shuttle.
  • Business centre.
  • Babysitting/child services.
  • Laundry.
  • Dry cleaning.
  • Facilities for disabled guests.
  • Barber/beauty shop.
  • Games room.
  • VIP room facilities.
  • Breakfast in the room.
  • Ironing service.
  • Free parking.
  • Internet services.
  • Lift.
  • Express check-in/check-out.
  • Safety deposit box.
  • Valet parking.
  • Currency exchange.
  • Spa and wellness centre.
  • Massage.
  • Children's playground.
  • Gift shop.
  • Windsurfing.
  • Shoeshine.
  • Canoeing.
  • Hiking.
  • Car hire.
  • Cycling.
  • Tour desk.
  • Hammam.
  • Heating.
  • Fax/photocopying.
  • Diving.
  • Ticket service.
  • Snorkelling.
  • Luggage storage.
  • Shops (on site).
  • WiFi.
  • Allergy-free room.
  • Free WiFi.
  • Non-smoking throughout.
  • Air conditioning.
  • Designated smoking area.
  • Private beach area.
  • Restaurant (à la carte).
  • Restaurant (buffet).
  • Snack bar.
  • Sun terrace.
  • Outdoor pool (all year).
  • Bikes available (free).
  • Concierge service.
  • Private check-in/check-out.
  • Shuttle service (additional charge).
  • Special diet menus (on request).
  • Trouser press.
  • Water sport facilities (on site).
  • Airport shuttle (additional charge).
  • Kids' club.
  • Mini-market on site.
  • Beachfront.
  • Daily maid service.
  • Grocery deliveries.
  • On-site parking.
  • Private parking.
  • WiFi available in all areas.
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