71 reviews


PostCode : 77710

1a Avenida y Calle 10 Norte, Colonia Centro,Playa del Carmen,mx
El Faro Residences is an exclusive complex with 65 luxury suites located in the heart of Playa del Carmen, only one block away from the famous 5th Avenue and the main night clubs, restaurants and bars from the area.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform El Faro by TeAmoPlaya in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. A damage deposit of USD 300 is required. The host charges this 7 days before arrival. This will be collected by PayPal. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via PayPal, subject to an inspection of the property. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. If you require an invoice when booking a prepaid rate, please write this request and your company details in the Ask a question box. Important Notice: The pool will be closed for renovation from August 20, 2018 to November 05, 2018. Rates have a special discount already applied for your stay. RATES Non-Refundable Rate: Housekeeping not included, charges will vary upon request. Standard Rate: Housekeeping included depending on the length of your stay. VIP Rate: Round-trip airport transfer, daily cleaning and daily breakfast coupons for selected restaurants are included. Additional 15% discount on selected tours and activities. PAYMENT A deposit, bank transfer or PayPal payment is required to secure reservation. The administration will contact guests with payment instructions any time after booking. There is a $300 USD security deposit fee, fully refundable upon check-out and subject to a damage inspection of the property. ARRIVAL Guests must inform their estimated time of arrival in advance. Our concierge will meet guests at check-in. ADDITIONAL SERVICES AND FEES There is a $50 USD late check-out fee, it must be authorized by our concierge and cannot be after 3 pm. Additional cleaning service, extra towels and/or bed sheets are available with an extra charge, charges may vary. HOUSE RULES Pets, smoking, parties and/or events are not allowed.

No special conditions apply for groups.


WiFi is available in the hotel rooms and is free of charge.


Private parking is possible on site (reservation is needed) and costs USD 15 per day.


Pets are not allowed.

Children and Extra Bed Policy

All children are welcome. Children's cots/cribs are not available. There is no capacity for extra beds in the room.

  • Parking.
  • Golf course (within 3 km).
  • Non-smoking rooms.
  • Airport shuttle.
  • Fishing.
  • Family rooms.
  • Internet services.
  • Lift.
  • Massage.
  • Car hire.
  • Diving.
  • Snorkelling.
  • WiFi.
  • Outdoor pool.
  • Free WiFi.
  • Air conditioning.
  • Private beach area.
  • Airport shuttle (additional charge).
  • Beachfront.
  • Grocery deliveries.
  • On-site parking.
  • Private parking.
  • Secured parking.
  • Public transport tickets.