701 reviews


PostCode : 77500

Boulevard Kukulcan KM 20,Cancún,mx
Peacefully resting at the quiet end of Cancun's Hotel Zone, this luxury hotel offers private white-sand beaches with breathtaking views of the Caribbean Sea and Nichupte Lagoon.
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Guest must present the credit card used to pay reservation at time of check in. Please note, important information: Guest Room Renovations Until end of March 2018 Until March 2018, 50 guest rooms are being converted into villas in Tower A of the main building. Guest should expect occasionally moderate noise level during the day from 8 AM till 8 PM. Please contact the resort for additional information. Resort Renovations April 9-July 2, 2018: Renovation of the resort’s amenities of El Palmar Restaurant, the surrounding triangular pools and the Heavenly Spa by Westin™ and WestinWORKOUT® Fitness Studio will take place during this timeframe. All other restaurants, pools and amenities including the new Flow Rider will remain open for guests’ enjoyment. The construction areas will be surrounded by fencing and work occurring from 8 a.m. to 8 p.m. with moderate noise.

When booking more than 9 rooms, different policies and additional supplements may apply.


WiFi is available in all areas and is free of charge.


No parking available.


Pets are not allowed.

Children and Extra Bed Policy

All children are welcome. Up to two children under 17 years stay free of charge when using existing beds. All further older children or adults are charged USD 30 per person per night when using existing beds. There is no capacity for extra beds in the room.

  • Restaurant.
  • Room service.
  • Meeting/banquet facilities.
  • Bar.
  • 24-hour front desk.
  • Tennis court.
  • Sauna.
  • Fitness centre.
  • Golf course (within 3 km).
  • Terrace.
  • Non-smoking rooms.
  • Airport shuttle.
  • Business centre.
  • Babysitting/child services.
  • Laundry.
  • Dry cleaning.
  • Facilities for disabled guests.
  • Barber/beauty shop.
  • Family rooms.
  • Breakfast in the room.
  • Ironing service.
  • Internet services.
  • Lift.
  • Express check-in/check-out.
  • Solarium.
  • Safety deposit box.
  • Currency exchange.
  • Spa and wellness centre.
  • Massage.
  • Children's playground.
  • Table tennis.
  • Gift shop.
  • Hot tub/jacuzzi.
  • Packed lunches.
  • Car hire.
  • Tour desk.
  • Hammam.
  • Fax/photocopying.
  • Diving.
  • Snorkelling.
  • Luggage storage.
  • Shops (on site).
  • WiFi.
  • Free WiFi.
  • Air conditioning.
  • ATM/cash machine on site.
  • Private beach area.
  • Restaurant (à la carte).
  • Restaurant (buffet).
  • Snack bar.
  • Sun terrace.
  • Outdoor pool (all year).
  • Concierge service.
  • Special diet menus (on request).
  • Water sport facilities (on site).
  • Airport shuttle (additional charge).
  • Kids' club.
  • Beachfront.
  • WiFi available in all areas.
  • Kid meals.
  • Secured parking.